Terms and Conditions
The term “ESBM Training Group or “ESBM ” or “us” or “we” refers to the owner of the website whose registered office is 5 St James Street, Leicester, LE1 3SU United Kingdom. The term “you” refers to the user or viewer of our website.
ESBM Training Group provides this site (esbm.org.uk) to you subject to the terms contained in this document (agreement). If you do not agree with any of the terms of this agreement, do not access or otherwise use this site. Your use of this site shall be deemed to be your agreement to abide by each of the terms set forth below. It is the responsibility of the customer to read such conditions before entering upon a transaction.
ESBM Training Group grants you a personal, non-transferable and non-exclusive right to use its materials and software on any personal media device; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify any of the material in any manner or form. You agree not to access ESBM Training Group products or Services by any means other than through the interface that is provided by ESBM Training Group for use in accessing the ESBM website and products.
- User Account, Password & Security
The creation of an account is compulsory to purchase from ESBM Training Group. You will be required to create a password and user account. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities that occur under your account. You agree to (1) immediately notify ESBM Training Group of any unauthorised use of your password or account or any other breach of security and (2) ensure that you log out from your account at the end of each session. ESBM Training Group cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
- Proprietary Rights (Trademarks & Copyright Notice)
You acknowledge and agree that any content, including but not limited to text, data, photographs, graphics, etc. or material contained or distributed through the site, by ESBM Training Group, its advertisers or third parties, is protected by trademarks, service marks, patents, copyrights, or other proprietary rights and laws.
You therefore may not under any circumstances use or distribute any content received through the site without authorisation of the content owner. You agree not to publish, reproduce, copy, in whole or part, nor upload, download, post, email, sell or otherwise distribute content available through the site.
- Rules of Conduct
The following rules of conduct apply to your use of the website and to any and all materials you post on esbm.org.uk, including text, data, graphics, audio or video content, sound, chat, messages, files or any other material (collectively user submissions) whether the user submission is included in blogs, discussion groups, emails, profiles, comments, or any other portion or feature of esbm.org.uk.
You may not, in connection with the website:
- Upload, post, email or otherwise transmit any user submission that is libelous or defamatory, pornographic, sexually explicit, unlawful or plagiarized;
- Infringes or violates any patent, copyright, trademark, trade secret or other property right;
- Breaches a duty of confidentiality by which you are bound due to a contractual or fiduciary relationship (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- A reasonable person would consider harassing, abusive, threatening, harmful, vulgar, profane, excessively violent, racially, ethnically or otherwise objectionable or offensive in any way;
- Constitute a breach of any person’s privacy or publicity rights, a misrepresentation of facts, or hate speech;
- Violate or encourages others to violate any applicable law, statute, ordinance or regulation;
- Promote software or services that deliver unsolicited e-mail; or
- Send emails that contain viruses, Trojan horses, worms, time bombs, cancel bots or other similar harmful programming routines.
- Internet Connection
The ESBM Training Group material requires a correctly configured and functional internet data connection, both for the initial Purchase, and for use.
Data charges may be charged to you by your network provider depending on your individual tariff. You are responsible for any such costs.
We are unable to provide any warranties as to the levels of connectivity you will receive via your personal media device. This may depend upon your tariff, your network provider or your corporate policy if you have a work-issued device. We will not accept any responsibility for any connectivity issues you may experience. Please contact your network provider or visit their website if you require assistance configuring a data connection for your phone.
If, however the ESBM Training Group website is down and it is believed to be our fault we agree to compensate users how we see fit, this would usually comprise of a credit note being issued for unfinished assessments. ESBM Training Group will deal with claims on a case by case basis.
- Content and Refunds
Once payment is received and products have been delivered to the student’s dashboard, or have been downloaded, refunds are not available. Refunds are only applicable if the products or services are not as described. This does not affect your statutory rights.
Goods will only be dispatched to the customer when payment has been made in full and cleared funds and in any variance of this term shall be upon such terms as ESBM Training Group dictates.
Access to modules and assessments is limited to 2 (two) years, from the date on which the first assessment is attempted. In exceptional circumstances this may be extended.
Assessments can be re-sit as many times as required within the 2 year period as long payments have been cleared.
- Discount Codes
Account discount codes – Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.
Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
All Prices and course fees are listed in British Pound Sterling (GBP), and therefore we are not responsible for any exchange rate changes, nor any bank charges that arise from this or any other payments made to ESBM Training Group.
ESBM.org.uk (the site), or third parties may provide, links to other websites or resources. As ESBM Training Group has no control of such sites and resources, you acknowledge and agree that ESBM Training Group is not responsible for the availability of such sites or resources, does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources or the policies or such sites and resources.
ESBM Training Group is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
- Variations/Correction of Errors and Inaccuracies
ESBM Training Group uses reasonable endeavours to ensure the information on the site is accurate, however the information and product listings on the site may contain typographical errors or inaccuracies and may not be complete or current. We make no representation or warranty that any information is accurate, complete, or up-to-date and, to the fullest extent permitted by law. We accept no liability for any loss or damage caused by any reliance placed on such information placed by you or anyone to whom you may communicate such information.
ESBM Training Group shall have the right at any time without any liability or notice to amend, remove any content of the site including prices, sales literature or other documents as long as such alterations do not materially affect the quality of the goods.
- Warranty Disclaimer
- Limitation of Liability
IN NO EVENT SHALL ESBM.ORG.UK, OR ANY SUBSIDIARY, PARENT, AFFILIATE, OFFICER, DIRECTOR, LICENSOR, EMPLOYEE, SUPPLIER, DISTRIBUTOR, RESELLER AGENT, OWNER, OR OPERATOR OF, BE LIABLE TO YOU FOR ANY INDIRECT, DIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) MISTAKES, ERRORS, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (IV) ANY BUGS, TROJAN HORSES, VIRUSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY OMISSIONS OR ERRORS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, EMAILED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE, WHETHER BASED ON WARRANTY, TORT, CONTRACT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
YOU SPECIFICALLY ACKNOWLEDGE THAT ESBM.ORG.UK SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR FOR ANY OFFENSIVE, DEFAMATORY, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
The Website is controlled and offered by ESBM Training Group from its facilities in the United Kingdom. Those who access or use the Website from other jurisdictions do so at their own volition and are responsible for compliance with local law.
Academic dishonesty covers any attempt by a student to gain unfair advantage (e.g. extra marks) for her/himself, or for other students, by unauthorised means. Examples of such dishonesty include collusion, deceit, plagiarism and cheating in examinations.
Collusionincludes, but not limited to, the conscious collaboration, without official approval, between two or more students, in the preparation and production of work which is then submitted as individual work. In cases where one (or more) student has copied from another, all students involved may be penalised.
Deceit includes misrepresentation or non-disclosure of relevant information, including the failure to disclose any cases of work being submitted for assessment which has been or will be used for other academic purposes.
Plagiarism is the act of using other people’s words, images etc. as if they were your own. In order to make clear to readers the distinction between your words, images etc.
Cheating is defined as any attempt to gain an unfair advantage in an assessment (including examinations), or assisting another student to do so. It includes: copying from other candidates, collusion, impersonation, plagiarism, and unauthorised access to unseen examination papers.
It is in the best interests of all students for ESBM Training Group to maintain the good reputation of its awards. Your co-operation is expected in actively protecting the integrity of the assessment process. It is the duty of all students to ESBM Training Group to have high personal standards of academic honesty in their studies and to report any instances of malpractice of which they become aware.
- Governing Law and Jurisdiction
These Terms and Conditions are governed by and constructed in accordance with English Laws, and in the event of any disputes or claims associated with the terms and conditions will be subject to the jurisdiction of the courts of England
- Security Policy (Payments)
Our Payment Service Provider is Paypal.
- Data Protection
ESBM Training Group uses personal data of the customer for appropriate purposes and according to statutory regulations. The personal data given (i.e. name, email address, delivery address, bank details) for ordering products is used by ESMB Training Group for fulfilment and handling of the contract only. This data is treated confidentially by ESBM Training Group and is not given to any third parties who are not part of the ordering, delivery and payment procedures. The customer shall be entitled to access information on their personal data which ESBM Training Group has saved about them, free of charge. They are also entitled to the correction of incorrect data, and the deletion of their personal data if they choose, so long as there is no legal obligation to retain such data.
If you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bring court proceedings against you.
- Data Protection
- Course Accreditation
Courses are accredited by a governing body chosen by ESBM Training , who assess review and write all of our content. If there is a change in validating partnership, ESBM Training Group will always aim to make sure the new governing body is of the same or higher Standard. No refunds will there for be issued to students in this Scenario.
- University admission
ESBM Training Group in no way guarantees students direct progression onto a University Degree or Master’s programme; this will solely depend upon the student’s circumstances, experience and application to the respective university.
The place of fulfilment for all services in relation to www.esbm.org.uk is the place of business of ESBM Training, a company registered in England and Wales.
Our Trading Office:
Mansion House, 41 Guidlhall Lane, Leicester, LE1 5FQ, United Kingdom
Our company registration number is 07100518
Our VAT registration number is 991 3094 03
- Updates to Terms & Conditions
Terms and Conditions updated JULY 4th 2016